1. What skin types are your products suitable for?

Our products are formulated to cater to a variety of skin types, including normal, dry, oily, and sensitive skin. We prioritize gentle yet effective ingredients to ensure everyone can enjoy our skincare range.

2. Are your products cruelty-free?

Yes, Picardy is committed to being cruelty-free. We do not test our products on animals, and we believe in ethical practices throughout our production process.

 3. How do I know which products are right for my skin?

To find the best products for your skin type and concerns, we recommend checking our product descriptions and ingredient lists. 

4. How should I use your products for the best results?

For optimal results, we suggest following these general steps:

• Cleanse: Start with a gentle cleanser to remove impurities.
• Tone: Use a toner to balance your skin's pH levels.
• Treat: Apply serums or treatments targeted to your skin concerns.
• Moisturize: Finish with a suitable lotion or cream to lock in hydration
• Exfoliate: Use our body scrub gels 1-2 times a week for smoother skin.

5. Can I use multiple products from your range at the same time?

Absolutely! Our products are designed to work well together. However, we recommend patch testing new products to ensure compatibility with your skin.

6. What should I do if I experience irritation?

If you experience any irritation or discomfort, discontinue use immediately and consult with a dermatologist. It’s important to pay attention to how your skin reacts to new products.

7. How can I track my order?

Once your order is shipped, you will receive an email confirmation with a tracking number. You can use this number to monitor your shipment status on our website.

8. What is your return policy?

We want you to be completely satisfied with your purchase. If you are not happy with your order, please refer to our return policy page for instructions on how to initiate a return or exchange.

https://picardybeauty.pk/policies/refund-policy

9. How can I contact customer support?

If you have any questions or need assistance, you can reach us via email at info@picardybeauty.pk or by calling +923342150113. We’re here to help!